Care Homes and Healthcare

Selecting, managing, developing and motivating people to deliver better care

Getting the people bit right

At Hennessy Consulting we work with care homes for the elderly, specialist care environments and professional healthcare practices to create a climate of compassionate and effective care through tailored development interventions with leaders, managers and staff.

As any founder or business owner in this sector will know, there can be significant challenges in delivering a vision of high quality and compassionate care day in, day out, often 24/7 and with a combination of permanent and agency staff.  And yet, it is the more successful, leading edge organisations that are pulling away from the rest by:

  • Building a climate of care and compassion for employees and service users alike
  • Developing managers in key management skills
  • Creating a leadership team fit to take the business forward
  • Recruiting for values and attitude

Care Quality Commission

People have a right to expect safe, effective, compassionate, high-quality care. As the regulator of health and social care in England, we play a vital role in making sure that care services meet those expectations.

2013-2016 Strategy and Business Plan

Mother and son

How Hennessy Consulting can help

Creating a climate of care and compassion

We have a tried and tested staff engagement programme to co-create with staff, service users and relatives a climate of care, compassion and open communication. We quickly develop trust with all participants and find a way to unlock the ambition in the staff and the wider community to set and start to live up to even better standards of care.

Healthcare People Management Course

Many managers in healthcare organisations pick up the skills of people management on the job, but may not be following best practise. We have a Healthcare People Management Course that we can customise for your organisation. This will equip your managers with the skills, frameworks and confidence to bring out the best from their staff and to manage their functional or professional area effectively.

Strategic coaching and facilitation for the leadership team

We offer a range of services to leadership teams and boards. These include:

  • Purpose, vision and values workshop – A process to draw out your future direction, we can help you to envisage the organisation you want to become
  • Leadership team development – Build up the effectiveness of your collective leadership as a team through interactive facilitated away days
  • Executive coaching – Support your senior managers  to excel in their roles through one-to-one coaching with a professional coach or business psychologist
  • Meeting facilitation – Leave meeting management to us so you can concentrate on the business matters on the agenda

Recruiting for values and attitude

As occupational psychologists, we can help you apply cost-effective online screening for care assistants and other front line staff, assessment processes to select individuals with both the attitude and aptitude for the role and tailored assessments for key managerial and accountable leadership roles. Getting the right people in position is half the battle here.